Are you selling products or services online?
Do you have a robust set of website terms and conditions?
Many businesses will readily adopt a standard set of terms of
trade when dealing with customers on a 'face to face' basis but it
is surprising how many businesses are selling products and services
online without appropriate website terms and conditions.
A good set of website terms and conditions deal with more than
your standard terms of trade would. In addition to the terms and
conditions that apply to the purchase of goods or service, such as
price, payment, warranties, return policies etc.., website terms
and conditions should also deal with matters such as:
• Use of the website, including appropriate
restrictions on use.
• Intellectual Property in the site content,
including logos, graphics etc..
• The right to collect and use customer
• Privacy obligations.
• Posting policy if users are entitled to post
feedback or if your site links through to a social media site such
• User responsibility to ensure no bugs or other
viruses are obtained from accessing the site or introduced to the
• Exclusions and Limitations on your
• Linked websites.
• Governing law for disputes, particularly since
users may not be based in NZ.
Selling online is the way of the future. If you are in this space
or thinking about getting into it, make sure you protect your
business with appropriate website terms and conditions.
To discuss further, including what it might cost to set yourself
up with appropriate terms and conditions, feel free to get in touch
on 07 928 0777.